VERZENDVOORWAARDEN

At EchoVerse, we keep shipping simple and transparent. Here's exactly how it works.

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ORDER PROCESSING

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• Once processed, you'll receive a shipping confirmation email with tracking details.

Processing may take slightly longer during peak seasons or promotions — if so, your tracking email will reflect it.

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SHIPPING COSTS

• United States: FREE tracked shipping on every order.
• International: $5 flat rate per order (shown in your local currency at checkout).

Your exact shipping cost is always displayed at checkout before you pay — no surprises.

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SHIPPING TIMES

• U.S. orders: 5–8 business days
• International orders: 7–13 business days

Delivery times are estimates and can vary due to customs processing, carrier delays, or local postal services.

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TRACKING INFORMATION

• Every order ships tracked. You'll receive your tracking number by email once your order ships.
• Tracking updates may take 24–72 hours to appear after shipment.
• Track anytime via the link in your email, our Order Tracking page, or Apple Wallet.

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CUSTOMS, DUTIES & TAXES

International orders may be subject to customs fees, import duties, or taxes determined by your local customs authority. These charges, where applicable, are the responsibility of the customer. EchoVerse is not responsible for delays caused by customs clearance.

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ADDRESS ACCURACY

Please double-check your shipping details at checkout. EchoVerse is not responsible for orders delayed, lost, or undelivered due to incorrect or incomplete address information provided by the customer.

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LOST, DELAYED, OR DAMAGED ORDERS

If your order hasn't arrived within the estimated timeframe, arrives damaged, or shows no tracking updates for an extended period — contact us and we'll take it from there.

📧 support@echoverseshop.com

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CONTACT US

Questions about shipping, tracking, or delivery, contact us at:

📧 support@echoverseshop.com