Terms of service
Last updated: December 26, 2025
OVERVIEW
Welcome to EchoVerse. The terms “we”, “us”, and “our” refer to EchoVerse. EchoVerse operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide a curated online shopping experience. EchoVerse is powered by Shopify.
By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not access or use our Services.
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SECTION 1 – ORDERS & ACCEPTANCE
By placing an order, you are making an offer to purchase products from EchoVerse. We reserve the right to accept or decline any order at our sole discretion, including for reasons such as product availability, errors in pricing or product information, or suspected fraud.
An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.
Once an order has been accepted, changes or cancellations may not be possible. If a cancellation or modification is approved, we will attempt to notify you using the contact details provided at checkout.
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SECTION 2 – PRICING & PAYMENTS
All prices, promotions, and product availability are subject to change without notice. Prices displayed do not include applicable taxes, shipping fees, customs duties, or import charges unless otherwise stated.
You agree to provide current, complete, and accurate billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method and that all charges incurred will be honored by your payment provider.
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SECTION 3 – SHIPPING & DELIVERY
Shipping and delivery timeframes provided are estimates only and are not guaranteed. EchoVerse is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
Once an order is handed over to the shipping carrier, risk of loss and title pass to the customer.
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SECTION 4 – RETURNS & REFUNDS
All returns, refunds, and exchanges are governed exclusively by our Return & Refund Policy, which can be found on our website.
Page Link : Returns & Refunds
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SECTION 5 – DISCLAIMER OF WARRANTIES
All products and Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
Some jurisdictions do not allow limitations on implied warranties, so certain limitations may not apply to you.
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SECTION 6 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, EchoVerse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, or replacement costs, arising from your use of the Services or products purchased.
In no event shall EchoVerse’s total liability exceed the amount paid by you for the product giving rise to the claim.
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SECTION 7 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless EchoVerse, Shopify, and their affiliates, officers, employees, and service providers from any claims, damages, losses, liabilities, or expenses arising from your breach of these Terms or misuse of the Services.
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SECTION 8 – INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos, and design elements, is the property of EchoVerse or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission from EchoVerse.
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SECTION 9 – RELATIONSHIP WITH SHOPIFY
EchoVerse is powered by Shopify; however, all sales and transactions are conducted directly between you and EchoVerse. Shopify is not responsible for any aspect of transactions, products, fulfillment, or disputes.
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SECTION 10 – PRIVACY POLICY
Your use of the Services is also governed by our Privacy Policy, available on our website. Shopify may additionally collect and process personal information in accordance with its own privacy policies.
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SECTION 11 - SMS TERMS & COMMUNICATIONS
By providing your mobile phone number and opting in, you consent to receive SMS (text message) communications from EchoVerse, including transactional messages such as order confirmations, shipping updates, delivery notifications, and, where permitted, promotional messages.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message or by contacting us at support@echoverseshop.com. For help, reply HELP.
Consent to receive SMS messages is not a condition of purchase.
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SECTION 12 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which EchoVerse is headquartered, without regard to conflict-of-law principles.
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SECTION 13 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting. Continued use of the Services constitutes acceptance of the revised Terms.
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SECTION 14 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
EchoVerse
📞 Phone: +1 (888) 206-2003
🕒 Support Hours: Saturday - Sunday , 9:00 AM – 6:00 PM (PST)
Business Address: 2108 N ST
STE N
Sacramento, CA 95816
United States
Important notice: The address above is used for business correspondence and official notices only and does not accept product returns. All returns are handled through our support process.
For product returns, please contact our support team by E-mail or apply through Returns & Refunds page. The Return instructions and the appropriate return address will be provided with your return shipping label.
Do not return items without contacting us first. In many cases, refunds are issued without requiring a return.
